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Account and verification

Account and verification

Why do I have to take photos of the renter's ID?
I have an account at another equipment marketplace, can I migrate to Gearbooker?
What do I do if I can’t provide my own website?
How can I do a company verification?
What information do I need to provide for my account verification?

Which ID do I upload when I rent as a company?
How can I get my ID and profile verified?
Do I need a social media profile to use Gearbooker?
I don't have a phone invoice that's on my name
Why can't I validate my phone number?

What does it mean when a phone number, email, company or ID has been verified?
My account seems to be blocked, what happened?
Taking a selfie or photo does not work, what can I do?
How can I delete my account?
How do I take a picture of my ID or passport

How can I change my company name or info?
What is an ID selfie and how does it work?
How long are my provided documents kept for?
Is my identity data treated confidentially?

Popular articles

What is an ID selfie and how does it work?
How do I take a picture of my ID or passport
What does it mean when a phone number, email, company or ID has been verified?
Taking a selfie or photo does not work, what can I do?
How long are my provided documents kept for?

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