Why can’t I verify my phone number?

To validate your phone number, you need to enter it on this page. Make sure to enter it in the correct format. Note: you can only verify phone numbers that start with one of the country codes available on your profile page.
Once entered, click the verification button and you’ll receive an SMS/text message with a verification code. Enter this code on the corresponding page and your phone number will be verified.
If you don’t receive this code, it’s likely due to a delay or an error with the SMS sending service. Wait up to 10 minutes while keeping the page open where you need to enter the code. It may also help to completely switch off your phone and restart it so it reconnects to the mobile network.
If none of this works, please contact us and we’ll look into how we can assist you