We sometimes ask you to send us an ID Selfie after uploading your ID. This is necessary in some cases to verify your account with extra security. By asking for a photo, specially made for us, we can perform an extra check. An ID Selfie is a photo in which you are visible with your face while at the same time holding your ID next to your face. Make sure the ID Selfie photo meets the following conditions:
- your own face and ID should both be completely visible in the photo.
- you are holding your ID document, folded open (in case of a passport) so that the photo and other document details are clearly visible next to your face.
- the ID document should be completely readible, so hold it close enough to the camera lens that also smaller texts are large enough.
- do not wear headgear, hats, sunglasses, headphones or other items that may obscure your face.
Important: We recommend you to make the ID Selfie with a webcam on your computer or with your mobile phone. Keep your ID next to or under your face and ensure that it is as close as possible to the lens of your camera. Also make sure that the light is good and sufficient (use a well-lit room to take the picture in and avoid any backlights), this greatly improves the visibility. This makes it easier for us to identify you. Make sure that your ID is clearly readable and is not covered by, for example, a finger. You can shield the Social Security number with your finger if you wish to, but make sure that the document number is visible.
It's not possible to upload a pre-made photo file of your ID. The photo must be taken directly from the verification page in your Gearbooker account, so you take the photo with the webcam on your computer or with the camera on your mobile phone.
A few tips
- Avoid underexposure or overexposure, so there are no shadows or blown-out bright spots in the photo.
- Make sure the photo is not blurry or filled with a lot of color noise.
- If you wear glasses, ensure your eyes are clearly visible.
We will process your supplied data meticulously. They are stored on an encrypted system and only used once with the purpose of establishing your identity.
Issues?
Is activating the camera / webcam on your computer not working properly? Then try it from another computer or by logging in to your Gearbooker account in the browser of your mobile phone.
TIP: also read "How do I take a picture of my ID or passport?"